Theme 2, 16 Nov: Marketing analytics

The state of marketing data economy for 2023

Marketers are not lacking data, but rather the ability to turn it into actionable insights to drive marketing success. Coupled with the complex data privacy regulatory environment, marketers are doubling down their efforts to build capabilities in data analysis and martech stack to drive real business growth. On 16 Nov, deep dive into the complex compliance landscape, enhancing digital data maturity, activating social listening tools, boosting SEO ranking streamlining customer data for retargeting, and many more!

If you fall under one of these roles, Day 2 is perfect for you.

Marketing operations executives who are leveraging marketing data and analytics to measure performance, and identify and integrate mar-tech solutions to drive marketing efficiency.

Marketing data analysts who are responsible for driving a robust data infrastructure to collate and synthesis data insights for action.

Sales and marketing professionals who are responsible for designing campaigns to better connect with their target audience on socials.

Digital leads who are focused on identifying the right platforms and tools to influence buying, engagement and growth.

SPEAKERS

Oliver Hirst

Oliver Hirst

Technical SEO Lead, APAC

3M

Matthew Sturgess

Matthew Sturgess

Chief Revenue Officer

Bounty Media
Reuben Yong

Reuben Yong

Head of Digital Platforms, CapitaLand Investment

CapitaLand
Jaslyin Qiyu

Jaslyin Qiyu

Head of Client Marketing, Channels & Content

Citibank Singapore
Neelesh Suryavanshee

Neelesh Suryavanshee

Regional Chief Marketing Officer, Consumer & Foodservice, SEA

Fonterra

Kartika Guerrero

Kartika Guerrero

Digital & Media Director, SEA

Fonterra
Melissa Wong

Melissa Wong

Head of Marketing

FrieslandCampina Singapore
Dave Yang

Dave Yang

Regional Head of Brand Engagement

GrabAds

Shaan Ng

Shaan Ng

Leader, Marketing Singapore

GROHE

Jozie Lim

Jozie Lim

Cluster Director of Marketing

InterContinental Hotels Group

Catherine Loh

Catherine Loh

Personalisation Director, Global Digital Marketing

JLL

Pablo Gomez

Pablo Gomez

Head of Creative & Media Singapore and Regional Media Lead, APAC

Kantar

Ravi Gerald-Vishwanath

Ravi Gerald-Vishwanath

Global Director, Analytics, AI/ML, Automation

Kerry 

Anil Chilla

Anil Chilla

Digital Director, Customer Experience, Platforms & Services, SAPMENA Region

L’Oréal
Mark Czajkowski

Mark Czajkowski

Chief Marketing Officer

Manulife

Deepak Bhatia

Deepak Bhatia

Regional Head of Marketing Services

Mastercard
Christopher Fun

Christopher Fun

Lead, Mediacorp SocialHub

Mediacorp

Sutowo Wong

Sutowo Wong

Director, Data Analytics Division

Ministry of Health Singapore

David Harling

David Harling

Managing Director, APAC

MoneySmart Group

Gerard Tan

Gerard Tan

Managing Director, Head of Digital Strategy & Marketing Global Treasury

OCBC Bank

Angeli Beltran

Angeli Beltran

Director, Interactive Commerce ASEAN & Global CARE Centre of Excellence

Reckitt

Seow Hui Tan

Seow Hui Tan

Global Head of Product & Thought Leadership Strategy, Shell Emerging Energy Solutions

Shell 

Juliana Chu

Juliana Chu

Vice President, Digital & E-commerce

Shiseido APAC
Soumik Chakraborty

Soumik Chakraborty

Independent Marketing Consultant

Abhishek Arora

Abhishek Arora

Head Digital Sales & Marketing, Marketing Technology & CRM

Standard Chartered Bank

Devendra Shivhare

Devendra Shivhare

Head of Marketing Technologies, APAC

The Coca-Cola Company
Mindy Sarika

Mindy Sarika

Director of Accounts, SEA

The Trade Desk
Nikki Taylor

Nikki Taylor

Marketing Growth Strategy Director APAC

UPS 

Agenda 

16 November

0845 – 0900

Opening remarks

Rezwana Manjur

Rezwana Manjur

Editor-in-chief

MARKETING-INTERACTIVE

0900 – 0930

Navigate the complex compliance landscape: Driving marketing ROI amid data sovereignty

While data privacy guidelines (Apple’s privacy feature, etc) have allowed consumers more control over their personal data, marketers will be forced to develop alternative ways to find potential consumers and engage with existing ones. Users are given more autonomy in deciding when their data is collected, how it is used and shared across ecosystem (e.g. other apps and websites). So how can marketers prove ROI amid data privacy and sovereignty challenges? In this session, learn best practices in understanding how can you continue to make good use of customer data and closing the loop on the conversion data. 

Speaker:

Abhishek Arora

Abhishek Arora

Head Digital Sales & Marketing, Marketing Technology & CRM

Standard Chartered Bank

0930 – 1000

Eat, shop, ride, repeat: Optimising real customer data to get reach that matters

Data provides valuable insights about their customers, and data also powers the thinking and decision-making by marketers for their next campaign. For Grab, the emphasise on using real world behavioural data to get real insights about their users is important to ensure that customers’ needs are constantly met at a timely manner. In this session, hear how best practices on driving a robust behaviour data infrastructure to ensure reach that matters. 

Speaker:

Dave Yang

Dave Yang

Regional Head of Brand Engagement

GrabAds

Pablo Gomez

Pablo Gomez

Head of Creative & Media Singapore and Regional Media Lead, APAC

Kantar

1000 – 1030

[PANEL]

Rationalise martech stacks: Delivering marketing’s digital maturity in the digital game

Marketing leaders have various metrics to gauge effectiveness. However, more metrics don’t always translate to better insights into marketing performance. Till today, marketers still struggle to prove value and link their marketing performance to business outcomes. In this session, learn how to build confidence and credibility with executive management with a clear connection of how a robust marketing data investment supports sales growth, customer retention and overall customer experience.

Moderator:

Deepak Bhatia

Deepak Bhatia

Regional Head of Marketing Services

Mastercard

Panellists:

Gerard Tan

Gerard Tan

Managing Director, Head of Digital Strategy & Marketing Global Treasury

OCBC Bank

Juliana Chu

Juliana Chu

Vice President, Digital & E-commerce

Shiseido APAC
Devendra Shivhare

Devendra Shivhare

Head of Marketing Technologies, APAC

The Coca-Cola Company

1030 – 1115

Morning break 

TRACK I: DATA AGILITY

TRACK II: CONNECTED DATA

1115 – 1145

TRACK I: DATA AGILITY

It’s all about data: Delivering better outcome and experience with data-driven initiatives
The world is undergoing transformation due to the pandemic and economic crisis, and many industries are relooking at how they continue to serve their consumers. For the healthcare industry globally, they are undergoing a transformation underpinned by major shifts in care delivery and financing model since the pandemic. There are many opportunities to use data-driven approaches to deliver better outcome and experiences for target industries. In this session, get inspired and learn about the ecosystem enablers and specific data-driven initiatives that are developed to scale interventions while keeping target audience at the core of them all.

Speaker:

Sutowo Wong

Sutowo Wong

Director, Data Analytics Division

Ministry of Health Singapore

TRACK II: CONNECTED DATA

Always-on marketing strategy: Unveiling the complex world of B2B buyer ecosystems with customisation

The B2B customer ecosystem seek out thought leadership advice long before activating the procurement process and often involves multi stakeholders in terms of decision making. It is critical for B2B marketers to understand the intricacy of the dynamics within the ecosystems and create an effective and customised marketing strategy by leveraging data with an always-on approach to provide relevant content to stay top of mind and being seen as a strategic partner and thought leader for the B2B buyers.

Speaker:

Seow Hui Tan

Seow Hui Tan

Global Head of Product & Thought Leadership Strategy, Shell Emerging Energy Solutions

Shell 

1145 – 1215

TRACK I: DATA AGILITY

[PANEL]

Unlock the full potential of first-party data: Breaking down the cookie conundrum

Digitally mature brands are increasingly using first-party data to drive meaningful, privacy-safe interactions with their consumers, and they are the ones noticing real business results. However, 56% of APAC brands believe that they are below average or just average at using first-party data. This session explores how brands can build trust, transparency and first-party data stewardship to scale business metrics and reach new users with personalisation engines leveraging analytics and ML to deliver hyper-personal experiences.

Moderator:

Mindy Sarika

Mindy Sarika

Director, Accounts, SEA

The Trade Desk

Panellists:

Melissa Wong

Melissa Wong

Head of Marketing

FrieslandCampina Singapore

Anil Chilla

Anil Chilla

Digital Director, Customer Experience, Platforms & Services, SAPMENA Region

L’Oréal

TRACK II: CONNECTED DATA

Influencer optimisation: Effectively maximise the value of your marketing investment

From selecting the right influencers to analysing the final results, Mediacorp SocialHub enables influencer optimisation that significantly improves cost-performance that matters and builds impactful long-term communities for brands. Discover how Mediacorp SocialHub worked with brands to optimise its influencer marketing strategy.

Speaker:

Christopher Fun

Christopher Fun

Lead, Mediacorp SocialHub

Mediacorp

1215 – 1245

TRACK I: DATA AGILITY

Navigating the business landscape with marketing data: Overcoming uncertainty for long-term success

The past 2 years have taught us the importance of being able to pivot to not only ensure short-term survival but also to drive sustainable business growth. In the retail landscape, this is no different. It is important to identify data sources for strategic business decision-making. In this session, learn how to manage first-party data and rising concerns over PDPA, ensure data integrity to improve martech stack and innovate for transformation and sustainability.   

Speaker:

Reuben Yong

Reuben Yong

Head of Digital Platforms, CapitaLand Investment

CapitaLand

TRACK II: CONNECTED DATA

The ones that got away: Streamlining data with ad retargeting strategies for fresh new leads
Although it’s always important to nurture new customers the marketing funnel, let’s not forget about ones who leave half way. Fortunately, there is one thing you can do to bring back lost visitors- run retargeting campaigns. With audience data tracked through cookies, brands will be able to view and take note of users who have browsed and viewed their products. In this session, learn how to re-engage your audience with retargeting ad campaigns to drive lead conversions and facilitate customer recovery to complete the buying journey.

Speaker:

Nikki Taylor

Nikki Taylor

Marketing Growth Strategy Director APAC

UPS

1245 – 1345

Lunch

1345- 1415

TRACK I: DATA AGILITY

Put on your listening ear: Prioritising customer feedback with social listening data  

With every comment, every interaction, brands should be listening. These are the vital conversations worth investing in that will provide in-depth insights to the latest trends and opinions that currently matter the most to your consumers. In this session, explore how brands activate social listening as a treasure house for fore-front decision making to gain targeted insights to develop effective strategies for business growth. 

Speakers:

Neelesh Suryavanshee

Neelesh Suryavanshee

Regional Chief Marketing Officer, Consumer & Foodservice, SEA

Fonterra

Kartika Guerrero

Kartika Guerrero

Digital & Media Director SEA

Fonterra

TRACK II: CONNECTED DATA

Rank #1: Optimising data analytics to improve SEO ranking and produce value-rich content that converts 

Technology has made it possible for marketers to get a clear picture of how audiences are interacting with their campaigns and utilising search engines to look for their content. This is where big data analytics come in. These are the insights that allow brands to strategise and tailor their content to fit consumer needs. In this session, learn how to implement data-driven SEO strategies by incorporating user-focused and valuable content that resonates with users.

Speaker:

Oliver Hirst

Oliver Hirst

Technical SEO Lead, APAC

3M

1415 – 1445

TRACK I: DATA AGILITY

Zero-party data vs first-party data: Integrating both datasets to drive marketing success

Customer-centricity will always be the cornerstone of marketing. However, as we move towards a cookieless world, acquiring meaningful customer data may not always be an easy task. While a new generation of zero-party data helps to build long lasting customer relationships and improve customer experience, the key thing to bear in mind is that between zero-party and first-party data, it isn’t an either-or situation. In this session, hear how marketers can combine both datasets into a campaign to not only yield a better understanding of their target audience, but also drive long-term marketing success.

Speaker:

Matthew Sturgess

Matthew Sturgess

Chief Revenue Officer

Bounty Media

TRACK II: CONNECTED DATA

Checking your CRM data health: Addressing data decay and strengthening data quality to drive real business growth
A customer relationship management (CRM) can be a double-edged sword: an invaluable resource in driving excellent business outcomes, or a time-sucking tool that adds friction to customer journeys. The difference lies in data. Many blindly assume their CRM data is clean and ready for meaningful use, but that’s not the case. In this session, learn how to audit your CRM data health to deliver high quality data that are accurate, reliable, timely and valid to drive business growth.

Speaker:

Shaan Ng

Shaan Ng

Leader, Marketing Singapore

GROHE

1445 – 1515

TRACK I: DATA AGILITY

Data storytelling is here to stay: Building a data dashboard by connecting your data with visualisation
Your data is only as good as your ability to understand and communicate it. Marketers need to be able to tell a story with the insights gathered by visualising it using a graph or chart. Contextualising your data insights is key when communicating with both internal and external stakeholders. In this session, learn how to uncover patterns, correlations and outliers to make data-backed decisions that drives business growth in the long-term.

Speaker:

Ravi Gerald-Vishwanath

Ravi Gerald-Vishwanath

Global Director, Analytics, AI/ML, Automation

Kerry 

TRACK II: CONNECTED DATA

Connect meaningfully in the new reality: Hyper-personalising your data infrastructure to fit today’s consumers
Too often, customers are receiving message are message about brands’ latest products or campaigns. And too often, quantity is taking precedence over quality and that’s not sustainable. Instead, brands should be making use of continuous data streams to craft relevant and customised information that caters to their unique needs that are rapidly changing from day to day. In this session, learn how up-to-date data can be used to deliver interactive and dynamic, relevant content based on varying consumer needs.

Speaker:

Jozie Lim

Jozie Lim

Cluster Director of Marketing

InterContinental Hotels Group

1515 – 1545

TRACK I: DATA AGILITY

[PANEL]

No longer partners in crime? Marketers and analyst's co-dependent relationship sizzling out 

There is a growing disconnect between marketers and analysts around not only surrounding views of strategic and analytical capabilities but also regarding focuses and priorities for marketing in the future. How will organisations solve these key disparities and contrasting views among analysts and marketers? Will the accuracy or usability of data be affected? Hear from leading brands on what their marketing teams are prioritising for 2022 and strategies to implementing a unified view of marketing performance.

Moderator:

Soumik Chakraborty

Soumik Chakraborty

Independent Marketing Consultant

Panellists:

Jaslyin Qiyu

Jaslyin Qiyu

Head of Client Marketing, Channels & Content

Citibank Singapore
Mark Czajkowski

Mark Czajkowski

Chief Marketing Officer

Manulife

Devendra Shivhare

Devendra Shivhare

Head of Marketing Technologies, APAC

The Coca-Cola Company

TRACK II: CONNECTED DATA

[PANEL]

Anonymous vs permission-based personalisation: Finding the perfect data in the customer lifecycle to drive personalisation 

Marketers today face a tricky paradox: on one hand, fighting for customers’ attention requires more relevant and tailored experiences. On the other hand, customers are also increasingly concerned about providing the data needed to create those moments. In this session, learn from brands whether resetting relations based on registration or leveraging anonymous audience segmentation can power trustworthy, long-term consumer relationships.

Moderator:

Angeli Beltran

Angeli Beltran

Director, Interactive Commerce ASEAN & Global CARE Centre of Excellence

Reckitt

Panellists:

Catherine Loh

Catherine Loh

Personalisation Director, Global Digital Marketing

JLL

David Harling

David Harling

Managing Director, APAC

MoneySmart Group

1545

Closing remarks and afternoon refreshments

We want you!

If your organisation provides services or solutions in the following area, you will be perfect for this theme:

 

  • Affiliate marketing
  • Analytics and measurements
  • Customer data platform
  • Customer analytics software
  • Data management platforms
  • Email marketing
  • Search engine marketing
  • Social analytics
  • And many more!

Get in touch with us at partnerships@marketing-interactive.com to find out more.