Theme 2, 16 Nov: Marketing analytics
The state of marketing data economy for 2023
Marketers are not lacking data, but rather the ability to turn it into actionable insights to drive marketing success. Coupled with the complex data privacy regulatory environment, marketers are doubling down their efforts to build capabilities in data analysis and martech stack to drive real business growth. On 16 Nov, deep dive into the complex compliance landscape, enhancing digital data maturity, activating social listening tools, boosting SEO ranking streamlining customer data for retargeting, and many more!

If you fall under one of these roles, Day 2 is perfect for you.

Marketing operations executives who are leveraging marketing data and analytics to measure performance, and identify and integrate mar-tech solutions to drive marketing efficiency.

Marketing data analysts who are responsible for driving a robust data infrastructure to collate and synthesis data insights for action.

Sales and marketing professionals who are responsible for designing campaigns to better connect with their target audience on socials.

Digital leads who are focused on identifying the right platforms and tools to influence buying, engagement and growth.
SPEAKERS

Oliver Hirst
Technical SEO Lead, APAC
3M

Matthew Sturgess
Chief Revenue Officer

Reuben Yong
Head of Digital Platforms, CapitaLand Investment

Jaslyin Qiyu
Head of Client Marketing, Channels & Content

Neelesh Suryavanshee
Regional Chief Marketing Officer, Consumer & Foodservice, SEA
Fonterra

Kartika Guerrero
Digital & Media Director, SEA

Melissa Wong
Head of Marketing

Dave Yang
Regional Head of Brand Engagement
GrabAds

Shaan Ng
Leader, Marketing Singapore
GROHE

Jozie Lim
Cluster Director of Marketing
InterContinental Hotels Group

Catherine Loh
Personalisation Director, Global Digital Marketing
JLL

Pablo Gomez
Head of Creative & Media Singapore and Regional Media Lead, APAC
Kantar

Ravi Gerald-Vishwanath
Global Director, Analytics, AI/ML, Automation
Kerry

Anil Chilla
Digital Director, Customer Experience, Platforms & Services, SAPMENA Region

Mark Czajkowski
Chief Marketing Officer
Manulife

Deepak Bhatia
Regional Head of Marketing Services

Christopher Fun
Lead, Mediacorp SocialHub
Mediacorp

Sutowo Wong
Director, Data Analytics Division
Ministry of Health Singapore

David Harling
Managing Director, APAC
MoneySmart Group

Gerard Tan
Managing Director, Head of Digital Strategy & Marketing Global Treasury
OCBC Bank

Angeli Beltran
Director, Interactive Commerce ASEAN & Global CARE Centre of Excellence
Reckitt

Seow Hui Tan
Global Head of Product & Thought Leadership Strategy, Shell Emerging Energy Solutions
Shell

Juliana Chu
Vice President, Digital & E-commerce

Soumik Chakraborty
Independent Marketing Consultant

Abhishek Arora
Head Digital Sales & Marketing, Marketing Technology & CRM
Standard Chartered Bank

Devendra Shivhare
Head of Marketing Technologies, APAC

Mindy Sarika
Director of Accounts, SEA

Nikki Taylor
Marketing Growth Strategy Director APAC
Agenda
16 November
0845 – 0900
Opening remarks

Rezwana Manjur
Editor-in-chief
MARKETING-INTERACTIVE
0900 – 0930
Navigate the complex compliance landscape: Driving marketing ROI amid data sovereignty
While data privacy guidelines (Apple’s privacy feature, etc) have allowed consumers more control over their personal data, marketers will be forced to develop alternative ways to find potential consumers and engage with existing ones. Users are given more autonomy in deciding when their data is collected, how it is used and shared across ecosystem (e.g. other apps and websites). So how can marketers prove ROI amid data privacy and sovereignty challenges? In this session, learn best practices in understanding how can you continue to make good use of customer data and closing the loop on the conversion data.
Speaker:

Abhishek Arora
Head Digital Sales & Marketing, Marketing Technology & CRM
Standard Chartered Bank
0930 – 1000
Eat, shop, ride, repeat: Optimising real customer data to get reach that matters
Data provides valuable insights about their customers, and data also powers the thinking and decision-making by marketers for their next campaign. For Grab, the emphasise on using real world behavioural data to get real insights about their users is important to ensure that customers’ needs are constantly met at a timely manner. In this session, hear how best practices on driving a robust behaviour data infrastructure to ensure reach that matters.
Speaker:

Dave Yang
Regional Head of Brand Engagement
GrabAds

Pablo Gomez
Head of Creative & Media Singapore and Regional Media Lead, APAC
Kantar
1000 – 1030
[PANEL]
Rationalise martech stacks: Delivering marketing’s digital maturity in the digital game
Marketing leaders have various metrics to gauge effectiveness. However, more metrics don’t always translate to better insights into marketing performance. Till today, marketers still struggle to prove value and link their marketing performance to business outcomes. In this session, learn how to build confidence and credibility with executive management with a clear connection of how a robust marketing data investment supports sales growth, customer retention and overall customer experience.
Moderator:

Deepak Bhatia
Regional Head of Marketing Services
Mastercard
Panellists:

Gerard Tan
Managing Director, Head of Digital Strategy & Marketing Global Treasury
OCBC Bank

Juliana Chu
Vice President, Digital & E-commerce

Devendra Shivhare
Head of Marketing Technologies, APAC
The Coca-Cola Company
Morning break
TRACK I: DATA AGILITY
TRACK II: CONNECTED DATA
TRACK I: DATA AGILITY
It’s all about data: Delivering better outcome and experience with data-driven initiatives
Speaker:

Sutowo Wong
Director, Data Analytics Division
Ministry of Health Singapore
TRACK II: CONNECTED DATA
Always-on marketing strategy: Unveiling the complex world of B2B buyer ecosystems with customisation
The B2B customer ecosystem seek out thought leadership advice long before activating the procurement process and often involves multi stakeholders in terms of decision making. It is critical for B2B marketers to understand the intricacy of the dynamics within the ecosystems and create an effective and customised marketing strategy by leveraging data with an always-on approach to provide relevant content to stay top of mind and being seen as a strategic partner and thought leader for the B2B buyers.
Speaker:

Seow Hui Tan
Global Head of Product & Thought Leadership Strategy, Shell Emerging Energy Solutions
Shell
TRACK I: DATA AGILITY
[PANEL]
Unlock the full potential of first-party data: Breaking down the cookie conundrum
Digitally mature brands are increasingly using first-party data to drive meaningful, privacy-safe interactions with their consumers, and they are the ones noticing real business results. However, 56% of APAC brands believe that they are below average or just average at using first-party data. This session explores how brands can build trust, transparency and first-party data stewardship to scale business metrics and reach new users with personalisation engines leveraging analytics and ML to deliver hyper-personal experiences.
Moderator:

Mindy Sarika
Director, Accounts, SEA
The Trade Desk
Panellists:

Melissa Wong
Head of Marketing
FrieslandCampina Singapore

Anil Chilla
Digital Director, Customer Experience, Platforms & Services, SAPMENA Region
L’Oréal
TRACK II: CONNECTED DATA
Influencer optimisation: Effectively maximise the value of your marketing investment
From selecting the right influencers to analysing the final results, Mediacorp SocialHub enables influencer optimisation that significantly improves cost-performance that matters and builds impactful long-term communities for brands. Discover how Mediacorp SocialHub worked with brands to optimise its influencer marketing strategy.
Speaker:

Christopher Fun
Lead, Mediacorp SocialHub
Mediacorp
TRACK I: DATA AGILITY
Navigating the business landscape with marketing data: Overcoming uncertainty for long-term success
The past 2 years have taught us the importance of being able to pivot to not only ensure short-term survival but also to drive sustainable business growth. In the retail landscape, this is no different. It is important to identify data sources for strategic business decision-making. In this session, learn how to manage first-party data and rising concerns over PDPA, ensure data integrity to improve martech stack and innovate for transformation and sustainability.
Speaker:

Reuben Yong
Head of Digital Platforms, CapitaLand Investment
CapitaLand
TRACK II: CONNECTED DATA
The ones that got away: Streamlining data with ad retargeting strategies for fresh new leads
Speaker:

Nikki Taylor
Marketing Growth Strategy Director APAC
UPS
Lunch
TRACK I: DATA AGILITY
Put on your listening ear: Prioritising customer feedback with social listening data
With every comment, every interaction, brands should be listening. These are the vital conversations worth investing in that will provide in-depth insights to the latest trends and opinions that currently matter the most to your consumers. In this session, explore how brands activate social listening as a treasure house for fore-front decision making to gain targeted insights to develop effective strategies for business growth.
Speakers:

Neelesh Suryavanshee
Regional Chief Marketing Officer, Consumer & Foodservice, SEA
Fonterra

Kartika Guerrero
Digital & Media Director SEA
Fonterra
TRACK II: CONNECTED DATA
Rank #1: Optimising data analytics to improve SEO ranking and produce value-rich content that converts
Technology has made it possible for marketers to get a clear picture of how audiences are interacting with their campaigns and utilising search engines to look for their content. This is where big data analytics come in. These are the insights that allow brands to strategise and tailor their content to fit consumer needs. In this session, learn how to implement data-driven SEO strategies by incorporating user-focused and valuable content that resonates with users.
Speaker:

Oliver Hirst
Technical SEO Lead, APAC
3M
TRACK I: DATA AGILITY
Zero-party data vs first-party data: Integrating both datasets to drive marketing success
Customer-centricity will always be the cornerstone of marketing. However, as we move towards a cookieless world, acquiring meaningful customer data may not always be an easy task. While a new generation of zero-party data helps to build long lasting customer relationships and improve customer experience, the key thing to bear in mind is that between zero-party and first-party data, it isn’t an either-or situation. In this session, hear how marketers can combine both datasets into a campaign to not only yield a better understanding of their target audience, but also drive long-term marketing success.
Speaker:

Matthew Sturgess
Chief Revenue Officer
Bounty Media
TRACK II: CONNECTED DATA
Checking your CRM data health: Addressing data decay and strengthening data quality to drive real business growth
Speaker:

Shaan Ng
Leader, Marketing Singapore
GROHE
1445 – 1515
TRACK I: DATA AGILITY
Data storytelling is here to stay: Building a data dashboard by connecting your data with visualisation
Speaker:

Ravi Gerald-Vishwanath
Global Director, Analytics, AI/ML, Automation
Kerry
TRACK II: CONNECTED DATA
Connect meaningfully in the new reality: Hyper-personalising your data infrastructure to fit today’s consumers
Speaker:

Jozie Lim
Cluster Director of Marketing
InterContinental Hotels Group
1515 – 1545
TRACK I: DATA AGILITY
[PANEL]
No longer partners in crime? Marketers and analyst's co-dependent relationship sizzling out
There is a growing disconnect between marketers and analysts around not only surrounding views of strategic and analytical capabilities but also regarding focuses and priorities for marketing in the future. How will organisations solve these key disparities and contrasting views among analysts and marketers? Will the accuracy or usability of data be affected? Hear from leading brands on what their marketing teams are prioritising for 2022 and strategies to implementing a unified view of marketing performance.
Moderator:

Soumik Chakraborty
Independent Marketing Consultant
Panellists:

Jaslyin Qiyu
Head of Client Marketing, Channels & Content

Mark Czajkowski
Chief Marketing Officer
Manulife

Devendra Shivhare
Head of Marketing Technologies, APAC
The Coca-Cola Company
TRACK II: CONNECTED DATA
[PANEL]
Anonymous vs permission-based personalisation: Finding the perfect data in the customer lifecycle to drive personalisation
Marketers today face a tricky paradox: on one hand, fighting for customers’ attention requires more relevant and tailored experiences. On the other hand, customers are also increasingly concerned about providing the data needed to create those moments. In this session, learn from brands whether resetting relations based on registration or leveraging anonymous audience segmentation can power trustworthy, long-term consumer relationships.
Moderator:

Angeli Beltran
Director, Interactive Commerce ASEAN & Global CARE Centre of Excellence
Reckitt
Panellists:

Catherine Loh
Personalisation Director, Global Digital Marketing
JLL

David Harling
Managing Director, APAC
MoneySmart Group
1545
Closing remarks and afternoon refreshments
We want you!
If your organisation provides services or solutions in the following area, you will be perfect for this theme:
- Affiliate marketing
- Analytics and measurements
- Customer data platform
- Customer analytics software
- Data management platforms
- Email marketing
- Search engine marketing
- Social analytics
- And many more!
Get in touch with us at partnerships@marketing-interactive.com to find out more.
