Fiona Liao

Group Chief Marketing Officer

Pos Malaysia

Fiona Liao is the group chief marketing officer of Pos Malaysia, where she leads an integrated portfolio spanning commercial marketing, brand and communications, product development, market intelligence, philately, and creative design. In this capacity, she drives a holistic brand and business agenda, strengthening brand equity while unlocking new revenue streams through innovative, data-driven engagement strategies.

A passionate advocate for purposeful branding, Liao champions initiatives that deepen stakeholder confidence and strengthen Pos Malaysia’s role in connecting lives and businesses. Her work consistently bridges commercial priorities with meaningful engagement, reinforcing the organisation’s commitment to delivering reliable services and driving sustained growth.

Liao brings over 25 years of distinguished experience in marketing and communications, with a proven track record across diverse sectors including finance, education, logistics, and hospitality. She has held leadership roles in globally recognised organisations such as Hyatt, Prudential, and DHL, where she led high-impact campaigns and brand transformation initiatives across multiple markets.