23 April 2024
1:00pm – 5:00pm UCT +7.
Park Hyatt Jakarta
(The Observatory Ballroom, Level 36)

Sponsors			Supported by

Sponsors

Supported by

Navigating the Future of Customer Engagement in 2024

A special forum for client-side marketers and CX professionals

As we navigate the world of marketing in 2024, brands and marketers are overwhelmed by many tools and technologies to increase agility, efficiency and productivity. With the advent of Generative AI, marketers are empowered to efficiently create content, personalise marketing strategies, and gain actionable insights and revolutionising the landscape of marketing with unparalleled efficiency and innovation. Now, the question becomes: How can marketers proactively respond and harness these trends and technologies to their advantage?

Enter “Get Real with Braze – Jakarta” This event is your guide to conquering these challenges and capitalising on the right opportunities to stay ahead. Dive into a program crafted to help you learn the latest trends and best practices in customer engagement in 2024 which you can apply to your business. You will get to hear from marketing leaders, discover solutions that work and network with your peers.

“Get Real with Braze – Jakarta” is your ticket to steering your marketing efforts successfully in 2024. Join us and don’t miss your chance to be at the forefront of the future of customer engagement.
What to expect:

Hear from Marketing and CX leaders on actionable advice that you can implement right away in your marketing strategy
Witness how the Braze platform can enhance your customer engagement efforts, no matter which stage of growth you are at
Connect with driven and innovative individuals to learn from their journeys. Plus, fuel up with scrumptious bites and drinks and take home some exclusive Braze swag to remember the experience.

Note: Due to limited seating, registration is restricted to no more than two representatives from the same company. Priority will be given to manager level roles and above. You will receive an official update regarding your invite within 24 hours of registering interest.

SPEAKERS

Yosua Tanuwiria

Vice President Marketing

Pluang

Indah Mustikasari

Senior Product Manager, Data & Martech

Zalora Group

Moh Zakaria

Director

Snowflake

Chye Yien

General Manager

Braze

Zainal Abidin

Enterprise Account Executive, APAC

Braze

Scott Doughty

Senior Director, Regional Partnerships

Braze

Shahid Nizami

Vice President, Sales, APAC

Braze

Henry Roberto

Solutions Consultant

Braze

Kukuh Nugroho

CX Director

OgilvyOne Indonesia

AGENDA

23 April 2024
14:00 – 16:15 UCT +7
Venue: Park Hyatt Jakarta

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

13:00

Registration

13:55

Welcome Address

14:00

Opening Address: Exploring the Future of Customer Engagement

Speaker:

Shahid Nizami

Vice President, Sales, APAC

Braze

14:20

PANEL DISCUSSION: NAVIGATING THE CUSTOMER ENGAGEMENT LANDSCAPE

In this intimate conversation, we’ll take a look at the current state of customer engagement, including understanding Indonesian customer behaviour, personalisation and omnichannel engagement, leveraging data and analytics, adaptive marketing strategies and how they measure success and ROI.

Speakers: