Malaysia’s e-commerce market is on a trajectory of growth with a projection to reach US$9.28bn in 2025. Driven by rapid digitalisation, public-private initiatives and changing consumer behaviours, the nation has witnessed an increased adoption of mobile wallets, with transaction volumes skyrocketing in recent years. The trend towards digital-first purchasing habits highlights the need for brands to cater for a tech-savvy, value-driven consumer base that expects seamless, personalized experiences.

Good news is brands have a plethora of marketing technologies to help them efficiently create bespoke content, personalized customer engagement strategies, and derive actionable insights. But, which one should the marketers choose to harness these trends and the ones that can adapt to their strategies and infrastructure to thrive in this competitive environment?

Enter “ Grow with Braze – Kuala Lumpur “ – the event for marketers with a tailored agenda on how to capitalize on these trends and position their brands at the forefront of customer engagement. Tailored to Malaysia’s unique market, this program offers insights into the latest strategies, tools, and best practices for 2025.

What to expect:

  • Hear from Marketing and CX leaders on actionable advice that you can implement right away in your marketing strategy
  • Witness how the Braze platform can enhance your customer engagement efforts, no matter which stage of growth you are at
  • Connect with driven and innovative individuals to learn from their journeys. Plus, fuel up with a scrumptious lunch and take home some exclusive Braze swag to remember the experience

SPEAKERS

Nicole Chin

Nicole Chin

Head of Marketing Technology

Mindvalley

Sangeet Singh

Sangeet Singh

Head of Marketing, SEA

GoPro

Roy Siew

Roy Siew

Head, Group Online Retail

CompAsia
Shahid Nizami

Shahid Nizami

VP, APAC and GCC

Braze
Siew Hoon Ng

Siew Hoon Ng

Lead Solutions Consultant

Braze

Marissa Lim

Marissa Lim

Manager, Customer Success

Braze

Zainal Abidin

Zainal Abidin

Enterprise Account Executive, APAC

Braze

REZWANA MANJUR

REZWANA MANJUR

EDITOR-IN-CHIEF

MARKETING-INTERACTIVE

AGENDA

27 February 2025
10:00am – 1:30pm (GMT+8)
Venue: Parkroyal Collection Kuala Lumpur (COLLECTION Ballroom, Level 2)

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

10:00

Registration

10:25

WELCOME REMARKS

Speaker:

REZWANA MANJUR

REZWANA MANJUR

EDITOR-IN-CHIEF

MARKETING-INTERACTIVE

10:30

OPENING ADDRESS

Speaker:

Shahid Nizami

Shahid Nizami

VP, APAC and GCC

Braze

10:40

FIRESIDE CHAT:
BUILDING LASTING CUSTOMER LOYALTY WITH UNIFIED AND PERSONALISED ENGAGEMENT

Speakers:

Nicole Chin

Nicole Chin

Head of Marketing Technology

Mindvalley

Marissa Lim

Marissa Lim

Manager, Customer Success

Braze

11:00

NETWORKING BREAK

11:15

SEE BRAZE IN ACTION

Speaker:

Siew Hoon Ng

Siew Hoon Ng

Lead Solutions Consultant

Braze

11:30

PANEL DISCUSSION:
TRANSFORMING CUSTOMER ENGAGEMENT THROUGH CREATIVITY AND AI

In an ever-evolving digital landscape, brands are reimagining how they connect with customers. This panel will explore how brands leverage AI to drive personalized storytelling, scale content creation, and deliver dynamic customer experiences. Learn how to balance automation with human ingenuity while navigating the ethical considerations of AI in marketing. Gain actionable insights to foster deeper connections with your audience and stay ahead in the era of hyper-personalisation.

Speakers:

Sangeet Singh

Sangeet Singh

Head of Marketing, SEA

GoPro

Roy Siew

Roy Siew

Head, Group Online Retail

CompAsia

Moderator:

Zainal Abidin

Zainal Abidin

Enterprise Account Executive, APAC

Braze

12:00

LUCKY DRAW

12:10

BUFFET LUNCH & NETWORKING

13:30

END OF EVENT

Contact us

Joey Teh
Regional Event Producer
MARKETING-INTERACTIVE
joeyt@marketing-interactive.com
Tel: +65 9199 3130