Tania Wan

Deputy General Manager, Customer Management

Bank of China (Hong Kong)

Tania serves as a Deputy General Manager at Bank of China (Hong Kong), overseeing Customer Segment, Sales Management and Marketing. With a dynamic career in the banking sector, Tania brings extensive experience across a diverse range of functions, including SME, customer experience, and segment strategies. Her professional journey reflects a commitment to driving business growth in local personal banking, amplifying brand presence, and optimizing wealth management services.

As a customer-centric expert, Tania has successfully spearheaded the launch of multiple innovative bank brand propositions and led numerous high-impact marketing campaigns that resonate deeply with the market. Her strategic vision has been pivotal in redefining customer engagement and elevating brand equity in a highly competitive landscape.

Tania pursued her higher education in Canada, where she double majored in Psychology and Business Administration before earning her MBA from the Hong Kong University of Science and Technology.