Melanie Man

Melanie Man (HKEX: 2209)

Senior Manager,  Global Head of Customer Retention & Marketing Promotions

  • Graduated from London Business School (Masters in Management) and HKUST Business School (Masters in Information Systems Management)
  • Focusing on customer growth strategies in eCommerce & Retail across London, Shanghai and Hong Kong (e.g., DFS Limited, Tesco, CR Vanguard)
  • 12yrs experience leveraging CRM systems, Big Data and Personalisation technology to improve customer experience & loyalty