Hanim Hamdan

Head of Communications and Sustainability

Lotus’s Malaysia

Hanim Hamdan is the head of communications and sustainability at Lotus’s Stores (Malaysia). In this role, she leads corporate communications, community outreach programs, CSR initiatives, and sustainability and environmental collaborations.

She brings a rich blend of strategic communications expertise, sustainability leadership, crisis management, and impactful CSR experience to Lotus’s Malaysia. Her work integrates environmental innovation, community welfare initiatives (such as #KitakanJiran), and stakeholder engagement into a compelling narrative of brand purpose and social responsibility.

With over 24 years of experience across the oil and gas, shipping, transportation, and branding sectors, Hanim has demonstrated a deep commitment to building meaningful connections between organisations and their audiences. Her tenure in high-risk, high-impact industries has equipped her with extensive experience in crisis communications, navigating reputational challenges, operational disruptions, and stakeholder expectations.

Prior to this, she honed her expertise in branding and advertising, developing a strong foundation in narrative building and audience engagement. This combination of creative insight and crisis resilience allows her to craft messaging that resonates both internally and externally, even under pressure.

Hanim’s strategic leadership and collaborative approach have been instrumental in guiding organisations through complex communications and sustainability landscapes, reinforcing their reputation, credibility, and continuity in dynamic and competitive industries.