Dr. Angel Lo
Head of Customer Experience APAC
Olympus
Dr. Angel Lo is the head of customer experience APAC at Olympus, bringing extensive leadership experience in digital transformation, customer experience, commercial excellence, and strategic expansion across the Asia Pacific region. She has held senior roles in leading multinational companies across the biotech, medtech, high-tech, and manufacturing sectors, where she has driven impactful change in highly regulated and fast-growing environments.
Dr. Lo has successfully led the setup of new offices, service centres, and warehouses across multiple APAC markets, and played a pivotal role as an advisor and stakeholder in shaping distributor and direct sales strategies. A passionate and transformational leader, she is committed to building high-performing, engaged teams and delivering exceptional customer experiences at scale.