Caroline Foo

President Director and Managing Director

Shiseido Cosmetics Indonesia and Malaysia

Caroline Foo is the managing director of Shiseido Malaysia and president director of Shiseido Indonesia, with over 24 years of leadership experience across FMCG, financial services, and beauty. She has led commercial, marketing, and business transformation agendas across highly competitive consumer categories, with a strong focus on building brands, driving growth, and connecting customer experience with business performance across the ASEAN region.

In her current role, Foo leads omnichannel growth for Shiseido Group across Malaysia and Indonesia, working across retail, e-commerce, marketing, sales, and customer engagement to create more connected consumer journeys. She is passionate about helping organisations break down silos, align teams around shared customer and commercial outcomes, and turn friction points into opportunities for growth.