Frequently Asked Questions (FAQ)

When and where is this event held?

Experience 360 conference will take place on 21-23 July 2020. It will be held at the Four Seasons Hotel, Jakarta, Indonesia.

What is included in the registration fee?

A conference pass to gain full access to all keynotes, case studies, breakout sessions and the exhibition floor. The fee also includes a buffet lunch, morning and afternoon refreshments and stationery.

Are there discounts for group registrations?

Yes! Please speak with our Project Managers for exclusive group registration packages or simply call us at +65 6423 0329.

What payment modes are there?

Following forms of payment are accepted:

  • Credit cards (Visa, MasterCard and American Express)
  • Cheque
  • Wire transfer

Your registration is confirmed and completed only after payment.

How much does it cost to attend?

You may check out the rates here or contact our Project Managers to discuss group promotions.

What if I am not a customer experience specialist?

We warmly welcome all marketing professionals with an interest in customer experience. Experience 360 is designed for professionals of all levels of seniority to learn about current challenges and emerging trends in the consumer culture.

Will the participants be broken into different rooms?

For the pre-conference workshops on Day 1, delegates will have to choose between the morning session and the afternoon session based on their topic of choice. Furthermore, there will be an opportunity to streamline your learning based on your top priority during Day 2 of the conference! Please refer to our agenda on the topics for the day.

What do I have to bring along for the conference?

Please bring your business cards for registration and a shawl/ business jacket as the room temperature can fluctuate. All stationery will be provided as well as morning and afternoon refreshments and a buffet lunch.

Are there complimentary parking coupons available?

Please check back for updates!

Can we choose our seats at the conference?

Yes, seats are available on a first-come, first-served basis.

Is lunch provided?

Yes, there will be a buffet lunch as well as morning and afternoon tea and refreshments.