Speaker's Profile
Harshal Shah
Chief Marketing & Experience Design Officer
Manulife Asia
Harshal is the Chief Marketing & Experience Design Officer of Manulife, Asia. He brings more than 20 years of experience in the insurance and financial services industry. He is responsible for progressing Manulife’s marketing, brand, digital and customer experience across Asia.
Harshal has worked across Asia and he was previously based in Korea and Singapore.
Prior to joining Manulife, he was with AIA where he served as the Director of the Distribution Impact Office. He also served as Chief Marketing Office for AIA Korea and Lead, Customer experience and Business Transformation for AIA Group Partnership Distribution based in Singapore. Previously, Harshal also held positions with Citi Group and Aegon Asia.
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