Speaker Profile
Avis Easteal
Regional Head of Consumer
Luxasia
Avis Easteal is the Regional Head of Consumer at Luxasia, where she currently leads the consumer journey across the whole group, including bricks and mortar and eCommerce for a unified omni-channel customer-centric experience.
She is an experienced transformation leader with more than 20 years success in turnaround, mature and growth businesses and is a Customer Experience, Marketing and Productivity specialist who can balance high levels of client satisfaction with excellent financial performance.
She thrives in new market sectors, changing organisations and diverse cultures. With a proven technology, process and data background, combined with creative & engagement skills, she enables holistic thinking and detailed execution within her teams.
VIEW OTHER SPEAKERS’ PROFILES
Smita Kumar
SEO and Content Lead, Asia
3M
Nisha Agrawal
Founder, Strategist
AGL.SG
Zelia Leong
Co-founder
Anywhr
Harish Kundargi
ASEAN Marketing and Digital IT Head
The Coca-Cola Company
Nikolaus Ong
Chief Digital Officer
COMO Group
Raju Nair
Managing Director - Regional Head Customer Journey Experience
DBS Bank
Linda Hassan
Senior Vice President of Marketing, Malaysia and Singapore
Domino's Pizza
Anindya Dasgupta
Global Head of Consumer Business, Chief Marketing and Sales Officer
Fonterra
Francis Goh
CEO and Founder
Hehsed Consulting
Viswanath Ramaswamy
Senior Director, Oral & Wound Care Asia Pacific
Johnson & Johnson
Derek Goh
Insights Director
Kadence International
Yi Lyn Tan
Head of Retail
Love, Bonito
Avis Easteal
Regional Head Of Consumer
Luxasia
Sonali Verma
Head, Customer Experience and Innovation, Regional Bancassurance
Manulife Asia
James Hansford
Head of eCommerce and Call Centre, Singapore
Nespresso
Kit Pui Lee
Vice President, Brand Marketing & Communications
Pan Pacific Hotels Group
Caroline Gazeley
Senior Manager, Customer Journey
Singapore Airlines
Richard Mayne
Country Head, Singapore
Spotlight
Damien Posterino
Head of Sales and Marketing
Virgin Active Fitness Clubs Southeast Asia