Frequently Asked Questions (FAQ)

When and where is this event held?

The event will take place on 26 July 2019 at Four Seasons Hotel Singapore.

What is included in the registration fee?

A conference pass to gain full access to the keynote, all case studies and the exhibition floor. The fee also includes a buffet lunch, morning and afternoon refreshments and stationery. 

Are there discounts for group registrations?

Yes! Please speak with our Project Managers for exclusive group registration packages or simply call us at +65 6423 0329.

What payment modes are there?

Following forms of payment are accepted:

 Credit cards (Visa, MasterCard and American Express)

  • Cheque
  • Wire transfer

Your registration is confirmed and completed only after payment.

How much does it cost to attend?

You may check out the rates here or contact our Project Managers to discuss group promotions and early-bird pricing.


What if I am not a customer experience specialist?

We warmly welcome all marketing professionals with an interest in customer experience(CX). CUSTOMER EXPERIENCE is designed for professionals of all levels of seniority to learn about current challenges and emerging trends in CX.

Will participants be broken into different rooms?

No. You may refer to the agenda for more information on the programme.

What do I have to bring along for the conference?

Bring yourself, a positive and open attitude towards learning, a shawl/ business jacket and your business cards for registration. As an attendee, you are not required to prepare a presentation. All stationery will be provided, as well as morning and afternoon refreshments, and a buffet lunch.


Are there complimentary parking coupons available?

Yes, however, availability is limited and on a first-come, first-served basis. Please remember to arrive at the venue and register early to increase your chances of securing a complimentary parking coupon!


Can we choose our seats at the conference?

Yes, seats are available on a first-come, first-served basis.

Is lunch provided?

Yes, there will be a buffet lunch as well as morning and afternoon tea and refreshments.