Why attend?

Customer Experience offers you the chance to come together with leading industry figures and peers to share insights and actionable strategies to prepare for the next wave of customer experience, retention and loyalty.


What you will gain from this conference:

  • Build your brand equity through CX
    Discover how you can provide a positive customer experience through every touch-point.
  • Balance CX strategies within a firm
    Get insights on how to strike the right CX balance among people, technology and service.
  • Increase your brand revenue
    Lean how to increase customer lifetime value by personalisation.
  • Network, share and learn
    Meet more than 200 senior marketers in an interactive and lively setting.
  • Learn from industry experts
    Meet with industry experts and get the latest CX knowledge from insightful keynotes, inspirational panel discussions and practical case studies.


If you fall into one of the following categories, this conference is definitely for you!

Chief Marketing Officer
Chief Customer Officer
Chief Experience Officer
Chief Commercial Officer
CEO/Managing Director

VPs / Directors / Managers of
Content Marketing
Customer Care
Customer Experience
Customer / Digital Engagement
Customer Journey
Customer Retention
Customer Success
Loyalty Marketing
User Experience / UX Design
Agencies / Consultants
Agency Principal
Agency Account Manager
Client Success Manager
UX Designer / Web Designer
PPC, SEM, and Content Strategist