About the conference
Navigating the customer journey over time is critical for companies. In order to shape a positive customer experience, companies often need the help from different sources – from internal business functions to external partners. How can we develop a better understanding of the customer experience through the increasingly complex behaviour of customers? How can we carry out effective CX management to increase revenue?
Get ready to be inspired alongside 200 senior marketers at Customer Experience 2019! This intensive one-day insightful event will bring you brainstorming ideas, practical knowledge and the latest insights from industry experts on how to catch up with the latest CX trends.
We look forward to welcoming you to Customer Experience 2019!
Benefits of Attending
By attending Customer Experience, you get to:
- Gain valuable insights into best practices, retail, eCommerce, emerging technologies and more
- Be inspired and stay ahead of the curve with emerging trends and tried and tested solutions
- Get new perspectives through insightful presentations and thought-provoking panels
- Network and have the opportunity to collaborate with industry leaders
Customer Experience Leader, Asia
Head of Customer Experience
ASEAN Marketing and Digital IT Head
The Coca-Cola Company
Chief Digital Officer
SPonsors & Partners
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