About the conference

Now in its seventh year, MARKETING’s Customer Experience conference is designed for customer experience and customer service professionals, senior management, and marketing and communications leaders, from across Southeast Asia, to come together to discuss challenges and share insights on future customer experience trends, technologies and successful strategies.

This year’s edition of Customer Experience comes on the heels of very public and heated conversations about innovation, disruption (now an everyday affair!), and the ever-increasing importance of data security.

Alongside invaluable networking opportunities, the 2019 conference will be more interactive and engaging than ever before with a bespoke workshop, focused breakouts, and in-depth case studies.

Join us as we discover the experience innovations of tomorrow, break down business silos, and, amongst many other topics, prioritise data security for the most important person in the room – the customer.

Benefits of Attending

By attending Customer Experience, you get to:

• Gain valuable insights into best practices, retail, eCommerce, emerging technologies and more
• Be inspired and stay ahead of the curve with emerging trends and tried and tested solutions
• Get new perspectives through insightful presentations and thought-provoking panels
• Network and have the opportunity to collaborate with industry leaders