Day 1, 22 September: Agentic exploration to enterprise impact

The AI conversation has shifted from capability to commercial impact. Agentic intelligence is moving beyond pilots into full-scale deployment – streamlining workflows, modernising legacy architecture, and turning fragmented data into orchestrated and profitable journeys. Learn how leading brands are activating agentic AI to orchestrate efficiency, create outsized impact, and unlock new vectors of growth.

Agenda

22 September

08:15

Registration

08:50

Welcome address

09:00

[Opening fireside]

Embracing disruption: The AirAsia story of technology, community and growth  

Speaker:
Tony Fernandes

Tony Fernandes

Chief Executive Officer, Capital A, Co-Founder, AirAsia

Moderator:
Rezwana Manjur

Rezwana Manjur

Editor-in-Chief

MARKETING-INTERACTIVE

10:00

[Panel discussion]

The 95% failure gap: Where the models break – and the strategies to build resilient AI  

Panellists:
Khang Nguyen Trieu

Khang Nguyen Trieu

Group Head of Digital and Technology

Banyan Group

Jaslyin Qiyu

Jaslyin Qiyu

Chief Marketing Officer and Head of Customer Experience, Singapore and Australia

Cigna Healthcare

Deirdre Chew

Deirdre Chew

Director of Sales, SEA

StackAdapt
Moderator:
Mira Bharin

Mira Bharin

Moderator

10:30

Networking break

11:00

[Case study]

Is your data foundation holding your AI impact back?

Speaker:

Naohiro Yamaura

Naohiro Yamaura

Chairman and CEO

Ayudante APAC

11:30

[Panel discussion]

Re-engineering the execution engine: Adapting legacy workflows for a multi-agent reality 

Panellists:
Andrew Hill

Andrew Hill

Digital Acceleration Strategy and Enablement Senior Director

Coca-Cola ASEAN and South Pacific Operating Unit
Alex de Leon

Alex de Leon

Group Vice President, AI Transformation and Growth

PropertyGuru Group
Inez Fun

Inez Fun

Global Digital Director, Beauty and Wellbeing

Unilever
Moderator:
Soumik Chakraborty

Soumik Chakraborty

Moderator

12:00

[Case study]

From automation to anticipation: How AI becomes the connection catalyst in 2026

Speaker:

Gerald Tjan

Gerald Tjan

Asia Commercial Director

Braze

12:30 – 13:30

Power Hour

Across the next 60 minutes three experts will share short sharp talks on key issues affecting marketing professionals today

12:30

Power Hour 1:
The evolution of agentic to adaptive advertising

 

Speaker:
Grant Gudgel

Grant Gudgel

Chief Marketing Officer

Locala

12:50

Power Hour 2:
How Al is rewiring internal production – and why getting it right is crucial

 

Speaker:
Douglas Goh

Douglas Goh

Head of Creative and Director of Digital Creative

Samsonite

13:10

Power Hour 3:
Creative intelligence for real-time brands: Winning at GenAI speed

Speakers:

Vasily Popravko

Vasily Popravko

Senior Director, Data SEA

Monks
Jinyoung Park

Jinyoung Park

Senior Data Specialist

Monks

13:30

Networking lunch

14:30

[Case study]

The agentic edge: Turning AI ambition into real B2B growth

 

Speaker:

Mihir Deshpande

Mihir Deshpande

Senior Director, Commercial, Chemical Analysis Division, Asia Pacific and Japan

Thermo Fisher Scientific

15:00 – 16:00

Power Hour

Across the next 60 minutes three experts will share short sharp talks on key issues affecting marketing professionals today. 

15:00

Power Hour 1:
Building an operating system for human signals amidst an intelligent AI martech stack

Speaker:
Shermaine Wong

Shermaine Wong

Founder and Chief Executive Officer

Cult Creative

15:20

Power Hour 2:
Brand visibility in the age of AI: Influencing hearts and algorithms

Speaker:
Ann Duhneva

Ann Duhneva

Principal Consultant, Digital Analytics

Kantar

15:40

Power Hour 3:
[Virtual] The machine customer era

Speaker:
Josh Blyskal

Josh Blyskal

Head of AI Strategy

Profound

16:00

Networking break

16:30

[Panel discussion]

From orchestration to ownership: Redefining marketing’s role in an AI-powered enterprise

Panellists:
Jacqui Lim

Jacqui Lim

Chief Commercial Officer

Mediacorp
Marcus Chew

Marcus Chew

Managing Director Group Retail Banking Marketing

UOB
Ng Kok Hwee

Ng Kok Hwee

Chief Marketing Officer

Zespri International

Moderator:

Rezwana Manjur

Rezwana Manjur

Editor-in-Chief

MARKETING-INTERACTIVE

17:00

[Case study]

Beyond Belief: How expectations shape experience—and how to unlearn what holds us back

Speaker:

Nir Eyal

Nir Eyal

New York Times Bestselling Author and Behavioural Designer

NirAndFar.com

17:35

Closing remarks

17:45

Cocktails and connections

Who should sponsor?

If your organisation provides services or solutions in the following areas, you will be perfect for this theme:

  • eCommerce platforms
  • Customer relationship management (CRM) software providers  
  • Marketing automation and personalisation platforms  
  • Data integration and analytics providers  
  • Social media monitoring and sentiment analysis providers
  • Mobile commerce (mCommerce) solution providers
  • Customer experience (CX) and user experience (UX) solution providers  
  • Payment solution providers  
  • And many more!

Get in touch with us at partnerships@marketing-interactive.com to find out more.