Day 2, 23 September: Orchestrating predictive journeys

As agents reshape behaviour in a zero-click world, journeys are no longer step-by-step – they’re instant, invisible, and data-defined. The traditional funnel has given way to an omnichannel reality where every touchpoint is a decision point, and every signal is an opportunity. Discover how top marketers are engineering predictive journeys that are unifying platforms, channels, and data into one intelligent system.

Agenda

23 September

08:15

Registration

08:50

Welcome address

09:00

[Opening]

The new digital frontier for high-growth brands

Speaker:
Joel Neoh

Joel Neoh

Founding Partner

First Move

Moderator:

Rezwana Manjur

Rezwana Manjur

Editor-in-Chief

MARKETING-INTERACTIVE

09:45

[Panel discussion]

The future belongs to the seamless: Optimising omnichannel for an on-demand, zero-channel brand reality 

Panellists:
U-Fong Chua

U-Fong Chua

E-commerce Director, MU ASEAN

Beiersdorf
Paulene Ong

Paulene Ong

Marketing Director

Uniqlo Singapore
Mark Khoo

Mark Khoo

APAC Digital Activation Lead

Versuni

Moderator:

Goh Theng Kiat

Goh Theng Kiat

Moderator

10:15

Networking break

10:45

[Lightning Talk]

When performance meets preference: Becoming the traveller’s first choice

Speaker:

Louis Sim

Louis Sim

Global Marketing Lead, Nomad eSIM

LotusFlare

Moderator:

Mila Strokova

Mila Strokova

Global Business Development Director

M+C Saatchi Performance

11:00 – 12:00

Power Hour

Across the next 60 minutes three experts will share short sharp talks on key issues affecting marketing professionals today

11:00

Power Hour 1:
The search migration: Mastering discovery across emerging platforms

Speakers:

Kelly Toh

Kelly Toh

Lead of Business Development

AdTech Innovation
Linda Lee

Linda Lee

Lead of Regional Strategy

AdTech Innovation

11:20

Power Hour 2:
From data to brand love: Designing personalisation that serves the customer

Speaker:
Aniko Andras

Aniko Andras

Global Marketing Director

Charles & Keith

11:40

Power Hour 3:
Scrolled, sold, scaled: Building social commerce into a P&L model

Speaker:
Sonal Aggarwal

Sonal Aggarwal

Head of E-commerce SEA

PUMA

12:00

[Case study]

Your creative isn’t worn out. Your audience is saturated

Speaker:

Nikki Taylor

Nikki Taylor

APAC Marketing and Communications Director

Analytic Partners

12:30

Networking lunch

13:30

[Panel discussion] 

You’re not missing customers – you’re missing contextual signals 

Panellists:
Candyse Yip

Candyse Yip

Head of E-commerce (Singapore and Malaysia)

Fossil Group

Catherine Loh

Catherine Loh

Digital Experience Director

JLL
Kelvin Koh

Kelvin Koh

Managing Director

Truescope Singapore

Moderator:

Rohan Mathur

Rohan Mathur

Moderator

14:00

[Fireside chat]

Leading beyond the algorithm: Why business’s next competitive edge is human 

Speaker:

Tan Chuan-Jin

Tan Chuan-Jin

Entrepreneur and Advisor

Moderator:
Rezwana Manjur

Rezwana Manjur

Editor-in-Chief

MARKETING-INTERACTIVE

14:30

[Case study]

Getting real about intent-driven media in Southeast Asia

Speaker:

Janine Diaz

Janine Diaz

Regional Media Lead – APeC

Volvo Cars

15:00

Networking break

15:30

[Fireside chat]

Beyond the blind box: Establishing global IP through immersive digital and physical touchpoints

Speaker:

Jeremy Lee

Jeremy Lee

Head of Middle East and South Asia

Pop Mart
Moderator:
A’bidah Zaid Shirbeeni

A’bidah Zaid Shirbeeni

Senior Journalist

MARKETING-INTERACTIVE

16:00

[Panel discussion]

From collapsing the funnel to owning the fault lines: Turning market uncertainty into your next advantage    

Panellists:
Adora Sarah Chou

Adora Sarah Chou

Chief Marketing Officer

Guzman y Gomez Singapore
Mayank Dutt

Mayank Dutt

Head of Customer Propositions and Lifecycle Management

HSBC
Chris Pok

Chris Pok

Divisional Director, Marketing and Guest Experience

Sentosa Development Corporation

Moderator:
Peilin Lee

Peilin Lee

Moderator

16:30

Closing remarks

16:40

End of conference

Who should sponsor?

If your organisation provides services or solutions in the following areas, you will be perfect for this theme:

  • eCommerce platforms
  • Customer relationship management (CRM) software providers  
  • Marketing automation and personalisation platforms  
  • Data integration and analytics providers  
  • Social media monitoring and sentiment analysis providers
  • Mobile commerce (mCommerce) solution providers
  • Customer experience (CX) and user experience (UX) solution providers  
  • Payment solution providers  
  • And many more!

Get in touch with us at partnerships@marketing-interactive.com to find out more.